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International Logistics

Traditional freight forwarders under threat by 5 types of companies

With the uprising of digital transformation, traditional freight forwarders are being threatened by five types of companies. There are now startups, suppliers, and even customers using new technologies to develop many business models that improve the customer experience and the operations’ efficiency. These new digital business models have the strength to seize the industry’s leadership, leaving the traditional forwarders behind.…
Andrea van der Biest
January 28, 2019
InnovationInternational Logistics

5 steps to start a freight forwarder’s digital transformation

In this constantly evolving world, change is inevitable. Nowadays, digital transformation in all types of business and industries is unstoppable. We now see more and more freight forwarders starting this path as well as technological enterprises that have accelerated change in this industry. It is time to adapt and evolve, but do you know at least how to start a…
Andrea van der Biest
December 11, 2018
International Logistics

4 differences between traditional and digital freight forwarders

Over the past years, there has been a remarkable increase of digital freight forwarders. It is the result of the imminent need for digital transformation that has been growing in the logistics industry. But, what is actually the difference between traditional and digital freight forwarders? Let’s find out.   It has been a while since the international logistics industry started…
Andrea van der Biest
December 4, 2018
InnovationInternational Logistics

Why should I use Cargofive? I already have a management system

Having a management system in a freight forwarder is essential. Managing international freight logistics involves many people, as well as diverse and complex processes. That’s why it’s more than necessary to lean on technology. Fortunately, we now have softwares that make freight forwarders’ work much easier. For instance, there’s Cargofive. But what makes it special compared to the rest of…
Andrea van der Biest
November 27, 2018
International Logistics

Why aren’t most carriers providing instant quotes?

Digitization in freights industry has been a slow but inevitable process. Nowadays we see more digital freight forwarders, shippers and carriers with automated processes. But what is slowing down their digital transformation? They are a mainstay for the digital revolution in the industry to finally take off, especially because if they offer real-time rates the whole business will radically change. It…
Andrea van der Biest
November 20, 2018
InnovationInternational Logistics

Facing digital transformation as freight forwarders

Digital transformation is hard, especially if we are talking about freight forwarding industry. It has taken some time to get technology involved in freights processes, but it’s now more and more common to see digital freight forwarders and platforms that simplify or optimize a procedure. This is something no business in the industry can escape, it’s time to adapt and…
Andrea van der Biest
November 12, 2018
International Logistics

3 things freight forwarders need to know to succeed

Freight forwarders world is changing very fast due to the large number of innovations emerging and, mainly because of the profile of professionals who will lead the industry in the coming years. In 2020, half of the workers will be Millennials.   For this generation, there is no tolerance for slowness or inefficiency, they require everything to be at one…
Guilherme Roque
October 29, 2018
Sales

How to improve customer experience in freight forwarding?

Nowadays, it doesn’t matter how good your product or service is, the thing customers are most likely going to remember is the experience they have with your company. So, how is your customer experience doing? We want to help! Let us tell you how you can improve customer experience in freight forwarding.   In this new era, customer experience is…
Andrea van der Biest
October 23, 2018