International LogisticsSales

How can freight forwarders improve their processes using Cargofive?

Freight forwarders constantly face challenges just by being part of such a changing industry as maritime freight is. Therefore, they must have adequate tools that boost and facilitate their processes at the same time that they reduce costs and improve their profit margins. At Cargofive, we are willing to help them and take the digital transformation to the entire maritime…
Verenice Miranda
January 20, 2021

7 lead generation tips for freight forwarders

Many traditional freight forwarders haven’t realized how much help they could get from using digital marketing strategies to get leads. They are still focusing on offline methods and are not aware of online sales benefits. It is now time for them to join the digital era, and we are willing to help. Therefore, we decided to share with you seven…
Andrea van der Biest
February 13, 2019

How to improve customer experience in freight forwarding?

Nowadays, it doesn’t matter how good your product or service is, the thing customers are most likely going to remember is the experience they have with your company. So, how is your customer experience doing? We want to help! Let us tell you how you can improve customer experience in freight forwarding.   In this new era, customer experience is…
Andrea van der Biest
October 23, 2018

How can I handle price-obsessed prospects?

As transportation and freight forwarding companies, you know that pricing is one factor determining whether a prospect will become a client or not. The amount to be paid is the first thing the client will look at when receiving a quote. While it is true that keeping prices low and competitive can help you win more deals, it is also…

Reconnect with your previous customers

The business of freight forwarding is dynamic, and the flow of customer can vary tremendously. Certainly, you lost customers in the past without knowing why. Naturally, the orders spaced out and the relationship goes off slowly. This is pretty common. However, if you know how, it is possible to turn this loss into a new business opportunity. Most of the…